Our History

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Frequently Asked Questions





E-MAIL:   sales@flyinr.com


Sales / Marketing

    Jon W. Lundberg
   Toll Free: (888) 935-9467
   Phone: (520) 297-4022
   Fax: (520) 498-4759
  
   783 W. Clear Creek Way
   Oro Valley, AZ 85737-
   6954
  


Center of Operations

   Bill Ruddock
   Phone: (915) 544-3530
   Fax: (915) 544-9460
   
   1801 Magoffin Ave.
   El Paso, Texas, 79901






AGREEMENT BETWEEN SITE VISITOR AND FLYIN’ R WEARABLES

This website is offered to you, the visitor/prospect/client, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions and notices.


PERSONAL AND NONCOMMERCIAL USE LIMITATION

T
his website is for your personal and noncommercial use. The content and information on this website (including, without limitation, price and availability of apparel, wearables and promotional items), as well as the infrastructure used to provide such content and information is proprietary to Ruddock Manufacturing, Inc. (dba Flyin’ R Wearables) or its suppliers and providers. Accordingly, as a condition of using this website, you agree not to use this website or its contents or information for any commercial or non-personal purpose (direct or indirect ). While you may make limited copies of services and/or products purchased through this website, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, sell or re-sell any information, software, products, or services obtained from this website. In addition, whether or not you have a commercial purpose, you agree not to:

  1. access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of Ruddock Manufacturing, Inc.
  2. violate the restriction in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website.
  3. take any action that imposes, or may impose, in the discretion of Ruddock Manufacturing, Inc, an unreasonable or disproportionately large load on the Flyin’ R Wearables infrastructure; or
  4. deep-link to any portion of this website (including, without limitation the purchase path for any apparel or promotion item) for any purpose without express written permission of Ruddock Manufacturing, Inc. (dba Flyin’ R Wearables).

COPYRIGHT & TRADEMARK NOTICES

All contents of this website are: © 2005 Ruddock Manufacturing, Inc. (dba Flyin’ R Wearables), 1801 Magoffin Avenue, El Paso, TX 79901. All rights reserved. Flyin’ R Wearables, Ruddock Shirts, Flying R Ranchwear, Flyinr.com and the unique Flyin’ R logo are either registered trademarks or trademarks of Ruddock Manufacturing, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners.


LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, RUDDOCK MANUFACTURING, INC. AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO INFORMATION AND DESCRIPTION OF

THE PRODUCTS OFFERED AND DISPLAYED ON THIS WEBSITE (INCLUDING WITHOUT LIMITATION, PHOTOGRAPHS, GENERAL PRODUCT DESCRIPTIONS, ETC.), MUCH OF WHICH INFORMATION IS PROVIDED BY RESPECTIVE SUPPLIERS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. RUDDOCK MANUFACTURING, INC., ITS AFFILIATES AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THIS WEBSITE AT ANY TIME.

RUDDOCK MANUAFCTURING, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY RUDDOCK MANUFACTURING, INC. OR ITS AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. RUDDOCK MANUFACTURING, INC., ITS AFFLIATES, AND/OR THEIR SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS AND SERVICES INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

THE PRE-MADE APPAREL, WEARABLES AND PROMOTIONAL ITEM SUPPLIERS, AS WELL AS CUSTOM DESIGNERS AND MAKERS AND OTHER SUPPLIERS PROVIDING PRODUCTS AND/OR SERVICES FOR RUDDOCK MANUFACTURING, INC. ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF RUDDOCK MANUFACTURING, INC. OR ITS AFFILIATES. RUDDOCK MANUFACTURING, INC., OR ITS AFFLIATES, ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. RUDDOCK MANUFACTURING, INC, AND ITS AFFILIATES, HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITONAL EXPENSE, OMISSIONS OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IN NO EVENT SHALL RUDDOCK MANUFACTURING, INC, ITS AFFLIATES, AND/OR THEIR RESPECTIVE SUPPLIERS, BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEBSITE OR WITH ANY DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF RUDDOCK MANUFACTURING, INC, ITS AFFILIATES AND/OR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.


INDEMNIFICATION

You agree to defend and indemnify Ruddock Manufacturing, Inc., its affiliates or respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by

  1. you or on your behalf in excess of the liability described above; or
  2. by third parties as a result of
    1. your breach of these website Terms, Conditions and Notices or the documents referenced herein
    2. your violation of any law or the rights of a third party, or
    3. your use of this website

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these Terms, Conditions and Notices.


LINKS TO THIRD PARTY WEBSITES

This website may contain hyperlinks to websites operated by parties other than Ruddock Manufacturing, Inc.

Such hyperlinks are provided for your reference only. Ruddock Manufacturing, Inc. does not control such websites and is not responsible for their contents or your use of them. Ruddock Manufacturing, Inc.’s inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.


TERMS & CONDITIONS

COSTS

How much does embroidery cost?

Charges depend on the number of pieces being embroidered, the number of stitches to complete each piece, the number of color changes, location of embroidery, how rushed is the finish date plus many other factors. Common charges and fees associated with embroidery include: digitizing, set-up, hooping and rush completion dates. Detailed quotes will quickly follow contact with your sales rep.


How can I request a quotation?  

Contact your Flyin’ R sales rep or call us at 1 – 888 - 9FLYINR (888-935-9467)



What are your payment terms?

We accept cash, check, Visa, MasterCard and American Express. With credit card payment, full remittance is made at time of order. Adjustments, if necessary, are made at time of completion and shipping. For cash or check purchases, we require deposit equal to 50% of the estimated total. The balance is due on completion and shipping. We do not accept COD orders. Open account status (Net 30 payment terms) is granted to those who meet our credit requirements.



Can anyone obtain my credit information from your website?

NO. All credit card information is taken over the phone or from a faxed order form. No information is stored on our website.


FEES & CHARGES


What is digitizing and how am I charged for it?

Digitizing is the process of re-formatting the client’s original artwork and converting that into a file which the embroidery machine can read and “work” with. Embroidery charges are $10.00 per 1000 stitches with a minimum charge of $ 45.00. If we have your logo and it needs to be modified, the cost is $ 40.00. Script-only logos have a $25.00 keyboard set-up fee. On larger orders, we waive the digitizing fee. For example, a Left Chest embroidery order over $500.00 will not carry a digitizing fee.


What is a set-up fee?

A set-up fee covers the cost of our time involved to prepare our various manufacturing operations for a simple embroidery job. No two jobs are the same. Thus changing from one project to another requires significant labor. Such fees are waived for embroidery runs of 24 identical pieces or more.

Setting up a 12 or 15 head embroidery machine – loading in logos, making thread changes, etc – takes time. The same amount of time is expended setting up a process for 1 run of making 6 pieces as it takes to set the machine up for 100 runs of 12 pieces each.



What is a rush charge?

A rush charge is assessed when we have to interrupt our production schedule to meet a client’s last-minute demands. Responding to “must-have-it-now” demands may involve overtime labor costs. Rush charges are calculated on an individual project basis with the client being offered the final choice before such a process begins.



What is a hooping charge?

Flyin’ R does not charge this fee. Other companies may do so. Typically, this charge covers the cost of putting the garment into a “hoop” material-holding device that allows the machine to most accurately sew your design. A common hooping charge is $4.50 and covers the first 3000 stitches cost.



If I want to add names to a shirt, what is that cost?

No problem. We assess a per piece charge. Typically this is done in SCRIPT, BLOCK or ITALIC. We charge $3.00 for the first name only. $4.00 is the fee for applying both first and last names.



What is your Freight Policy?

All products shipped from our El Paso, TX, dock are FOB El Paso, TX, unless otherwise specified at order acceptance. Prepaid Freight can be arranged, by written agreement prior to shipment, but that cost will be added to the client’s invoice.


SERVICE HELP

Click here for help with questions or problems with this website.


MODIFICATION OF THESE TERMS, CONDITIONS & NOTICES

Ruddock Manufacturing, Inc. reserves the right to change the Terms, Conditions and Notices under which this website is offered and you agree to accept and be bound by those Terms, Conditions and Notices that are in effect at the time of your use of Ruddock Manufacturing’s website and facilities.


GENERAL

This agreement is governed by the laws of the State of Texas, USA. You hereby consent to the exclusive jurisdiction and venue of the courts in El Paso County, Texas, USA, in all disputes arising out of or relating to the use of this website. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, Conditions and Notices, including, without limitation, this paragraph.

You agree that no joint venture, partnership, employment or agency relationship exists between you and Ruddock Manufacturing, Inc. (dba Flyin’ R Wearables) as a result of this agreement of use of this website.

Ruddock Manufacturing, Inc.’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Ruddock Manufacturing, Inc.’s right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by Ruddock Manufacturing, Inc. with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and; liability limitations set forth above. Then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.

This agreement (and any other Terms and Conditions referenced herein) constitutes the entire agreement between the visitor/customer/client and Ruddock Manufacturing, Inc. (dba Flyin’ R Wearables) with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the visitor/customer/client and Ruddock Manufacturing, Inc. with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters and/or data mentioned herein are not intended to represent any individual, company or event.

Any rights not expressly granted herein are reserved.








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